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“The customer is always right?”

Ms Young successfully sued Aldi in the District Court of NSW following an incident at an Aldi supermarket. Ms Young injured her knees and lower back after stumbling over the prongs of a pallet jack full of strawberries which was being unpacked by an Aldi employee. Aldi unsuccessfully argued that its employee made Ms Young aware of the pallet jack and therefore the pallet jack was an obvious risk. A finding of 10% contributory negligence was made. Aldi appealed.
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Plaintiff loses shopping trolley collision claim

Vincent v Woolworths Ltd [2016] NSWCA 40 relates to a claim brought by Ms Vincent (plaintiff) in respect to injuries sustained when she stepped backwards off a small safety step ladder in a Woolworths Supermarket and collided with a shopping trolley being pushed by a customer.

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